Health Administration. Cranfield University

In today’s rapidly changing economic environment healthcare organisations are increasingly implementing efficacious measures that are not solely based on outcomes, but utilise the metrics by which other businesses, whether commercial or industrial, define performance.

Central to Health Administration is the identification of the clients’ (usually patients) needs and the design and delivery of a service that will effectively and efficiently meet those needs. Hospitals across the world are now embracing techniques in process, scheduling and resource management which have been widely used in manufacturing organisations for many years as a way of improving the patient experience and ultimately the patient outcome.